Service and Installation

Service

A professionally managed service program is more than simply installing and fixing equipment. Customized 800 phone options, Smart Dispatch,  and equipment spend monitoring  with extensive reporting are all part of an NGB managed service program that create value for you, your customers and your program:

 

  • 24/7/365 Customer Support via 800 solutions hotline
  • Nationwide reach, factory trained,  multi-tiered beverage equipment focused service network
  • Direct Ship of customer use parts
  • Spend & Call limit monitoring to manage cost
  • Web Portal access & dispatch
  • Invoice accuracy and review
  • Warranty management
  • Phone fix support 

 

Installation

An installation company you can trust with reach to all your customer locations nationwide. Let NGB manage your next customer install or rollout. With industry leading experience managing day to day customer installations or multi-site projects you can count on NGB to get it done.

 

  • Reduced administrative overhead – NGB can Order, Coordinate, Install and invoice your equipment
  • Familiarity with the full spectrum of customer locations (Family Dining, Convenience Store, Health Care, Quick Serve, University's, Hotels, Military & Government facilities
  • Planning tools to assist setup, manage cost and reduce bottlenecks
  • Flat Rate products available
  • New product rollout consulting and setup
  • Project management & completion reporting